In order to ensure the safety of all our customers, all of our packages are sanitized before being sent out for delivery. Our heart goes out to the people affected by COVID-19 and we hope that you and your loved ones remain safe and well during these trying times.
Please note that there might be shipping delays beyond our control as the worldwide logistics infrastructure has been affected by the pandemic. Rest assured that you will receive your product, it may just take longer than usual. We appreciate your patience.If you have any concerns, please reach us at email@example.com, and someone will get back to you within 24 hours.
Since we have a few warehouses, we don’t have all our products in one place, so when you order multiple items at a time, each item will be shipped separately.
So you may probably receive one item before the next. Don’t panic if you don’t receive all of your items at once…they will get to you!
Shipment will arrive in between 10-20 business days after the shipment date, depending on the availability of the carrier provider and location. We do apologize that shipment delay may occur if the shipment requires Customs clearance or inspection, or transportation delay caused by carrier service.
Orders placed Monday through Friday at 9:00 am PST will begin processing on the same day.Orders placed on Friday after 9:00 am PST and through the weekend
will begin processing the following Monday.
*Please note that these are estimated delivery times only, therefore ctpdeals is not guaranteeing delivery dates.
Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
Please fill in your address in all details, otherwise the package we mail to you will be returned to us.